Consumer feedback concept. Customer satisfaction evaluation for improving and developing product and service. Customer centric. Customer relationship management and retention. Customer engagement.
Palabras clave
satisfaction,
feedback,
client,
improvement,
social,
listening,
crm,
loyalty,
retention,
survey,
marketing,
process,
focused,
insight,
monitoring,
target,
management,
research,
strategy,
centric,
human relationships,
engagement,
support,
check,
backward,
improve,
development,
voice,
consumer,
wants,
requirements,
service,
product,
expectation,
measure,
information,
opinion,
comment,
client,
review,
evaluation,
report,
business,
success,
quality,
communication
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