A customer service center with agents engaging clients effectively to achieve successful resolutions and build long-term loyalty
Palabras clave
client,
service,
center,
agent,
engage,
client,
achieve,
successful,
resolution,
support,
understand,
metric,
solution,
quality,
satisfaction,
proactive,
loyalty,
life events,
assistance,
responsive,
problem,
teamwork,
performance,
technology,
improvement,
development,
management,
process,
feedback,
rapport,
monitor,
wants,
cognition,
retention,
policy,
interaction,
issue,
friendliness,
human relationships